Refund and Returns Policy
1. Wholesale Nature of Transactions
BubblesBabyWear operates strictly as a B2B wholesale supplier. All sales are conducted on a wholesale, pack-based basis and are intended for business resale purposes only.
Retail consumer return policies do not apply.
2. No Returns for Change of Mind
Orders cannot be returned or cancelled due to:
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Change of mind
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Slow sales
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Overstocking
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Customer demand fluctuation
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Incorrect ordering by buyer
Buyers are responsible for verifying quantities and pack details before placing orders.
3. Damaged or Defective Goods
In case of damaged or defective items:
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Buyer must notify us within 48 hours of delivery.
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Clear photos and order details must be provided.
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Claims submitted after 48 hours will not be accepted.
Replacement or credit will be processed only after verification with the supplier.
4. Stock Mismatch or Short Supply
If stock unavailability is identified before dispatch:
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Buyer will be informed.
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Option to wait or adjust quantity will be provided.
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Refund (if applicable) will be processed via bank transfer only.
5. Return Authorization
No product should be returned without prior written approval.
Unauthorized returns will not be accepted.
6. Refund Method
All approved refunds will be processed via bank transfer to the original paying account.
No cash refunds.
No credit card refunds.
No wallet refunds.
7. Freight and Return Shipping
Freight charges are non-refundable.
If return shipping is approved due to verified damage, return logistics will be coordinated based on supplier instructions.
8. Final Decision
All refund and return decisions are subject to review and approval by BubblesBabyWear management.